Customer Relationship Management
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Call Status
Recd By:
Call recd on Time(HH:MM)
Customer Name   Address
Phone No
Mobile Email
Pincode Land Mark
Caller Name Caller Phone
Call Refered By  Dealer  Name
State   ASH :
Location   Service provider  
Product Categ Product Name 
Product Code Special Instruction
Complaint reported
Service  Information :        
Prev Updated :      
Call Attended on Call Status  
Model * Time(HH:MM) 
Invoice/WarrantyDate Product Sr No.
Dealer's Agency Name * Warranty Status  *
Fault Diagonosed * Invoice:AMC:EWC No. 
Reason of Revisit ReVisitDate
Technician Name * Appointment 
Technician Remark * Service Action Code
Service Charge Material Cost
AMC Payment Collected   Consumable Cost
GL Code
BSH Remarks Confirmed By
PaymentMode Cash RecieptNo  
Cheque/DD No  CMSDepositSlip
Bank Name Branch Name
    
Parts Replaced Required
P1 P2 P3 P4 P5 Total
Parts Required Value (RMC)
Customer Price
CSD Location CSD Action 
Transporter  DocNo 
DispatchedDate DeliveryDate
CSD Remarks
Audit Report :
Customer Comment  Customer Rating
Auditor Remark  Service Cost  
Auditor  ID