Customer Relationship Management
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Call Status
Recd By:
Call recd on Time(HH:MM)
Customer Name   Address
Phone No
Mobile Email
Pincode Land Mark
Caller Name Caller Phone
Call Refered By  Dealer  Name
State   ASH :
Location   Service provider  
Product Categ Product Name 
Product Code Special Instruction
Complaint reported
Service  Information :        
Prev Updated :      
Call Attended on Call Status  
Model * Time(HH:MM) 
Invoice/WarrantyDate Product Sr No.
Dealer's Agency Name * Warranty Status  *
Fault Diagonosed * Invoice:AMC:EWC No. 
Reason of Revisit ReVisitDate
Technician Name * Appointment 
Technician Remark * Service Action Code
Service Charge Material Cost  
AMC Payment Collected   Consumable Cost
GL Code
BSH Remarks Confirmed By
PaymentMode Cash RecieptNo  
Cheque/DD No  CMSDepositSlip
Bank Name Branch Name
    
Parts Replaced Required
P1 P2 P3 P4 P5 Total
Parts Required Value (RMC)
Customer Price
Discount:
  
CSD Location CSD Action 
Transporter  DocNo 
DispatchedDate DeliveryDate
CSD Remarks
Audit Report :
Customer Comment  Customer Rating
Auditor Remark  Service Cost  
Auditor  ID